1, Identification In order to ensuring the interests of both, customers can visit our offices or check our qualifications through internet/other parties. 2,Contract Based on agreement of cooperation, we need sign a contract, of which clauses are discussed by we both sides 3,Loss compensation We can compensate you 3-10 times of your cargos total value if the loss is caused by us or confiscated by customs, except of irresistible factors. 4,Law protection Import by express is a allowed method in China, in normal conditions, there is no risk of being confiscated by customs. Important notices: 1,Not all goods are allowed to import by express or by general trade, we refuse to import those cargos which are prohibited to enter China. 2,Package of cargos must meet the requirements of transport; For fragile items, liquids, instruments, equipments, furniture and home appliances, electronic equipments and other items, packages are required to take reinforcement measures (such as playing wooden, boxes, etc.),and must have shockproof filler ( such as sponge, foam, etc.), and shall be marked with the fragile signs and directional arrows; 3, In the process of customs clearance, customs inspection is an essential part, we need open packages or sometimes even need draw few samples, so you must tell us in advance which packages can not be opened. 4, customs clearance time may be extended 3-5 days if cargos are inspected, hope you can understand us. Import Example